Manduma.io

Frequently asked questions

Short answers about booking, pickup and payment.

Do I need a printer?

For self-printing, print and attach the PDF label before pickup. If your quote offers a courier-supplied label, that option does not require a printer.

Can I change pickup?

Before payment, edit the pickup date on your order. After payment, contact support; a new date is confirmed only after courier approval.

Why can the estimate change?

The estimate uses bands; the final price uses exact address, weight and dimensions.

Who handles claims?

Open the case with Manduma and we manage the courier process.